Hiit Happens

We recommend booking at least 7 days before your experience. If you need a faster turnaround, contact us! We’re happy to make it work. There’s no limit on how far in advance you can reserve your date.

We understand it can be difficult to predict exact attendance for your event. Please provide your best estimate, based on factors such as past event attendance or whether this follows a mandatory meeting. We use this number to plan tech support and other resources.

While we can accommodate additional participants on the day, providing an accurate estimate helps us deliver the most seamless experience. If actual attendance significantly exceeds the original estimate, a follow-up invoice will be issued for the difference.

Our virtual events are hosted on Zoom by default, but we are happy to accommodate your team's preferred platform, including Microsoft Teams, Google Meet, and WebEx. If you'd like to use a different platform, please provide the link to your event manager after booking. We just ask that someone is available to grant our host access a few minutes before the event starts.

Absolutely! Our hosts are experienced in leading events for hybrid groups. For the best experience, we recommend having a dedicated screen in the office where the group can see and hear the host, and ideally, where the host can see and hear the in-office participants. We suggest testing your setup with the event link beforehand to ensure everything runs smoothly.

After booking, you will receive a confirmation email with a calendar invite and a Zoom link for your event. Your assigned event manager will then reach out to confirm the details. For activities with kits, they will provide you with a form to collect shipping addresses. An invoice will be sent once the final headcount is confirmed, with payment due two weeks before the event.