Global shipping

Kits that reach every person on your team, wherever they are

Hands-on experiences only work if everyone has the materials. We ship event kits worldwide, handle customs, and confirm every delivery before the event date — so nobody sits out their own team's party.

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Stylised world map with kit shipments routed to team members on four continents
11

Country destinations shipped across four holiday events

4

Countries served on a single event date, more than once

25-1,000

Participants per event, all kits delivered before the date

3-4 wks

International lead time, planned backward from your event

How it works

How global kit delivery actually works

International shipping fails on timing, not on distance. The whole plan is built around the one date that cannot move.

1

Collect addresses, not guesses

Participants submit their own shipping details, so you are not chasing a spreadsheet. Domestic kit events need addresses 14 days out; international destinations need 3-4 weeks.
2

Plan backward from the event date

Each country gets its own lead time, calculated backward from the day of the event rather than forward from the day you order. That is the difference between a kit arriving and a kit arriving in time.
3

Clear customs before it is a problem

Customs documentation for international shipments is handled as part of fulfillment. Where a country restricts an item, we source locally or supply a materials list instead.
4

Track every kit individually

Kits are tracked one by one and typically land at least three days early, so any exception is found and fixed while there is still time to fix it.
Hands packing craft kit boxes on a bright fulfillment bench
Packing and labelling
Customs documentation in a clear pouch attached to an international parcel
Customs paperwork handled
A person at a home desk opening a delivered craft kit box
Delivered ahead of the date
Lead times

What we will tell you before you book

The honest constraints, up front. They are the same ones on our FAQ, because they are the same promise.

Restricted items

Some countries restrict alcohol, essential oils, or soil. We flag those destinations before you book rather than after a kit is stopped at the border.

Local sourcing

For restricted countries we can source materials locally for an extra fee, or provide a materials list so participants can pick the items up themselves.

Expedited options

Booking late is not automatically fatal. Expedited shipping can be arranged for kit-based activities, though expedited fees may apply.

Case studies

Holiday events we shipped across borders

Three distributed teams, eleven country destinations, one event date each.

GoogleGingerbread House Making

Gingerbread house making for 60 people across four countries

Participants
60
Countries
4
Format
Live virtual

The challenge

A Google team wanted a shared holiday moment for 60 people spread across North America and Europe. The hard part was not the event — it was the logistics. Four countries meant four different shipping realities: customs paperwork, international carrier timelines, and a hard deadline where arriving a day late means someone sits out their own team's holiday party.

What we did

  • Built a country-by-country shipping plan with international lead times calculated backward from the event date, not forward from the order date
  • Handled customs documentation for all Ireland and UK shipments
  • Tracked every kit individually and confirmed delivery ahead of schedule for all 60 participants
  • Ran the live experience with a facilitator who kept a multi-time-zone room moving at one pace

The result

Every kit landed ahead of schedule. Not one participant was left without materials. The event ran start to finish without a logistics interruption — and the team got the thing they actually wanted: 60 people building gingerbread houses together, laughing at each other's structural failures, in one room.

Gingerbread house kits packed and labelled for shipment to four countries
BenefitFlow

Terrarium making for a 25-person team across four countries

Terrarium Making

Team members
25
Countries
4
Format
60-minute live event

The challenge

BenefitFlow's team spans two hemispheres and four countries. Most of them had never shared a physical space. They wanted their holiday party to do more than fill an hour on the calendar — they wanted people to actually get to know each other.

What we did

  • Coordinated kit delivery to the Philippines, Argentina, the United States and Brazil against a single event date
  • Recommended terrarium making for the group size — a slower, hands-on build with natural pauses, which makes it one of our best experiences for conversation
  • Facilitated a 60-minute session structured so a 25-person group could stay in one room and everyone got airtime

The result

Twenty-five people in four countries built something together and left with a terrarium on their desk as a reminder of it. The shared activity did the work that small talk on a video call never does — it gave people something to do with their hands while they talked, and the conversation followed.

A finished glass terrarium on a home-office desk beside a laptop
Adobe

A custom-themed painting experience for 40 people across three countries

Custom Painting — designed around the team's annual initiatives

Team members
40
Countries
3
Format
60-minute live event

The challenge

Adobe's team wanted a holiday celebration that connected back to what they had spent the year working toward — not a generic off-the-shelf activity. With participants in the US, India and the UK, it also had to work for a group with a wide spread of time zones and no shared physical office.

What we did

  • Worked with the team to translate their annual initiatives into a custom painting design and guided lesson plan
  • Built a step-by-step painting experience that a complete beginner could follow and still be proud of the result
  • Managed kit fulfillment across three countries, including India, against a fixed event date
  • Facilitated the live session so 40 people painting simultaneously stayed together, step by step

The result

Forty people in three countries painted the same custom piece — one built around the goals they had worked on all year. The theme turned a fun holiday activity into something with meaning attached to it, and the finished paintings became a shared artifact of the year across the entire team.

Painting kit with brushes, palette and a part-finished canvas on a desk
In their words

What customers say about the logistics

Post-event feedback from teams whose kits had to arrive on a date that could not move.

“From the initial Order Form to the change of host, the delivery tracker, and the grand finale, every step was seamless thanks to your prompt responses and guidance.”
PwC
“The entire process of working with Krafty Lab has been super simple! Great customer service, including plenty of communication, and both events were high quality.”
Amazon
“I really appreciated your availability to hop on the phone for issue resolution/questions and the creativity in meeting our needs… The kit quality was great and we enjoyed our facilitator.”
Google
“You and your team were so helpful, organized and responsive from the start… My team absolutely loved the event!”
Capital One
“The event was exceptionally well-coordinated, and the content was both informative and inspiring.”
Deloitte

Global shipping questions

Do you ship event kits internationally?

Yes. International shipping is available for most event kits. We ask that international addresses are provided 3-4 weeks before the event so there is room for customs and carrier transit. Some countries restrict items like alcohol, essential oils, or soil.

How much lead time do international kits need?

International addresses need 3-4 weeks of lead time to account for customs and delivery. Domestic kit events have a minimum lead time of 16 days, with addresses submitted at least 14 days before the event. Kits are typically expected to arrive at least 3 days before the event so there is time to resolve any issue before it matters.

What happens if a country restricts something in the kit?

For countries with shipping restrictions we can source materials locally for an extra fee, or provide a materials list so participants can source the items themselves. Contact us with your destination countries and we will confirm what is possible before you book.

Do you handle customs paperwork?

Yes. Customs documentation for international shipments is handled as part of fulfillment, so your team does not have to file anything. Kits are tracked individually and delivery is confirmed ahead of the event date.

Can participants without a fixed address still take part?

Yes. Where a kit cannot reach someone in time, or a destination is restricted, we plan around it — local sourcing, a materials list, or a no-kit activity for that group. Nobody has to sit out their own team's event.

Can you expedite shipping if we book late?

Often, yes. Expedited shipping can be arranged for kit-based activities, though expedited shipping fees may apply. Tell us the event date and destination countries and we will tell you honestly whether it is achievable.

Tell us where your people are

Send us your headcount and destination countries. We will come back with lead times, restrictions, and a plan that lands every kit before the date.

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