Terms and Conditions

Cancellation Policy

If the cancellation or reschedule is made by Client within less than 24 hours of the Event Delivery Date, a refund of the Event Fee can not be made with the exception of a force majeure event as specified herein, we will allow for the transfer of the date and time and will not charge additional fees. Any and all kits which have been shipped which have been ordered cannot be refunded after payment has been made. If customization requests have been made and ordered on behalf of the Client, refunds cannot be made. Remaining items may be shipped to Client for an additional fee.

In the event that the speakers experience technical difficulties to the degree that compromises the quality of the event delivery, KraftyLab will arrange for reasonable reimbursements or reschedule at no additional cost to the client.

If any cancellation is made by KraftyLab, Client shall receive a full refund of pre-paid amounts, less any delivered packaged kits.

Terms and Conditions

Dispute Resolution and Legal Fees

In the event of a dispute arising out of this Contract that cannot be resolved by mutual agreement, the Parties agree to engage in mediation. If the matter cannot be resolved through mediation, and legal action ensues, the successful party will be entitled to its legal fees, including, but not limited to its attorneys' fees.

Legal and Binding Agreement

This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in the United States and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.

Liability

The client understands that in administering the event activity services, the KraftyLab LLC staff is operating under policies that maintain safety and precautions for the prevention of any and all injuries. Except for KraftyLab LLC's gross negligence, willful misconduct, non-compliance with applicable law, or breach of the CCPA Addendum. KraftyLab LLC is not held liable for injuries and all participants assume all risk in event-related activities.

Shipping

Once all addresses have been confirmed from the point of contact they will be imported in our system. In the event that an address was not correct after a product was shipped, we will have to charge a replacement fee+shipping OR a $55 rerouting fee if there is enough time to re-route.

Compliance with Laws

Each party shall comply in all respects with all applicable legal requirements governing the duties, obligations, and business practices of that party and shall obtain any permits or licenses necessary for its operations. Neither party shall take any action in violation of any applicable legal requirement that could result in liability being imposed on the other party.

Insurance

KraftyLab agrees throughout the term of the Agreement to maintain in full force and effect commercial general liability, umbrella liability, error and omissions liability and professional liability insurance coverage in a reasonable amount, and workers' compensation insurance in the amount required by law, at its own expense. Upon request, KraftyLab shall furnish to Client a certificate of insurance evidencing the same.

Indemnity

Each party (the "Indemnifying Party") will indemnify, defend, and hold harmless the other party (the "Indemnified Party") to the maximum extent allowed by law from and against all claims, demands, litigation, or similar actions by third parties based upon willful acts or negligence of the Indemnifying Party in connection with its performance or breach of the Agreement. The Indemnified Party shall be entitled to reasonable legal costs and attorneys' and experts' fees related to any suit, action, or proceeding by any person against the Indemnified Party or a related entity where such loss or liability was caused by the Indemnifying Party's willful acts or negligence in connection with the Agreement.

Force Majeure

If the event is unable to take place due to any force majeure event, including, but are not limited to: fire, casualty, flood, epidemic, pandemic or epidemic (including, but not limited to, Covid-19), earthquake, explosion, accident, mass illness, blockage, embargo, inclement weather, governmental restraints, orders or regulation, act of a public enemy, riot or civil disturbance, civil unrest, impairment or lack of adequate transportation or mass transit, inability to secure sufficient labor, technical or other personnel labor union disputes, acts of God, acts of terrorism or the threat of terrorism, Client shall be permitted to terminate the Agreement without penalty and receive a full refund for any pre-paid fees.

Governing Law

The Agreement shall be governed by the laws of the State of Delaware, excluding the conflicts of law provisions of any state or jurisdiction.